Terms & Conditions — Natural Brain Healing
Effective April 7, 2026 · Governing Law: State of Texas
NATURAL BRAIN HEALING
Carrollton, Texas
TERMS AND CONDITIONS OF USE
Effective Date: April 7, 2026 | Last Updated: April 7, 2026
Governing Law: State of Texas, USA
IMPORTANT NOTICE — PLEASE READ CAREFULLY
These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User," "you," or "your") and Natural Brain Healing ("we," "us," "our," or "Company"). By accessing our website, submitting any contact form, scheduling an appointment, or communicating with us through any channel, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree, you must immediately cease all use of our website and services.
1. Acceptance of Terms
Your access to and use of the Natural Brain Healing website (the "Site") and any associated services, platforms, or communication channels is conditioned upon your unconditional acceptance of and compliance with these Terms. This Agreement applies to all visitors, users, patients, and anyone who accesses or uses our services.
By engaging with our Site or services, you represent and warrant that:
- You are at least 18 years of age;
- You have the legal capacity to enter into a binding agreement;
- You will use our services only for lawful purposes;
- All information you provide to us is accurate, current, and complete.
2. Changes to These Terms
We reserve the right, at our sole discretion, to modify, update, or replace any part of these Terms at any time without prior notice. Changes are effective immediately upon posting to the Site. The most current version will always be available at our website with an updated Effective Date.
Your continued use of the Site or services following the posting of any changes constitutes your binding acceptance of those changes. It is your responsibility to review these Terms periodically. If you do not agree to the revised Terms, your sole remedy is to discontinue use of the Site and services.
3. Use of the Website
3.1 Permitted Use
You agree to use this Site solely for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations. Permitted uses include researching our services, contacting our team, and scheduling appointments.
3.2 Prohibited Activities
You expressly agree NOT to:
Upload, transmit, or distribute viruses, malware, spyware, or any other malicious code;
Engage in unauthorized data scraping, harvesting, crawling, or automated collection of content;
Attempt to gain unauthorized access to our systems, servers, or databases;
Impersonate any person or entity, or falsely represent your affiliation with any individual or organization;
Use our Site to send unsolicited communications (spam);
Interfere with or disrupt the integrity or performance of our Site or services;
Circumvent, disable, or interfere with security-related features of the Site;
Post or transmit any content that is defamatory, harassing, abusive, fraudulent, or otherwise objectionable;
Reproduce, duplicate, copy, sell, resell, or exploit any portion of our Site without prior written consent.
3.3 Enforcement
We reserve the right, in our sole discretion, to immediately suspend or permanently terminate your access to the Site and services for any violation of these Terms, without notice and without liability. We may also report such violations to appropriate law enforcement authorities.
4. SMS Messaging Terms & Conditions
4.1 Consent to Receive SMS Communications
By submitting your phone number through our website, contact forms, scheduling tools, online advertisements, landing pages, or any other opt-in mechanism, you expressly consent to receive recurring automated and non-automated SMS/MMS text messages from Natural Brain Healing. These messages may include:
Appointment confirmations, reminders, and follow-up communications;
Onboarding information and service-related notifications;
Patient support and care coordination messages;
Billing and payment notifications;
General health and wellness information related to our services;
Promotional or informational messages about our services, where explicit consent has been provided.
Message frequency varies based on your level of interaction with our services. You are not required to consent to receive SMS messages as a condition of receiving services from Natural Brain Healing.
4.2 How to Opt Out
You may opt out of SMS communications at any time by replying to any SMS message with one of the following keywords:
STOP — to immediately unsubscribe from all SMS messages;
CANCEL or END — alternative opt-out commands;
HELP — to receive assistance and contact information.
Upon receipt of a STOP command, we will send one final confirmation message and cease all further SMS communications, unless you explicitly re-subscribe. Re-subscribing can be done by texting START or by opting in through our website again.
4.3 Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and service plan. Natural Brain Healing is not responsible for any charges incurred as a result of receiving or sending SMS messages. Contact your mobile carrier for information about applicable charges.
4.4 Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier and network availability. Natural Brain Healing makes no guarantee regarding message delivery timing or reliability.
4.5 Supported Carriers
Our SMS program is available on major U.S. mobile carriers including AT&T, Verizon, T-Mobile, and Sprint. Coverage may not be available on all carriers or in all geographic regions.
4.6 SMS Data Non-Sharing Policy
We maintain a strict policy against the sale, rental, sharing, trading, or disclosure of your phone number, SMS consent data, or any personal information collected through our SMS program to third parties for any purpose, including marketing, promotional, or commercial use. Your SMS consent data and phone number will never be shared with third parties for their own marketing purposes.
Your information is used exclusively by Natural Brain Healing for: delivering the services you requested, communicating directly with you about your care and account, and providing customer support.
5. Medical Disclaimer
IMPORTANT: The content on this website is provided for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Our services, including neurofeedback, Transcranial Magnetic Stimulation (TMS), and Spravato (when available), are delivered by qualified practitioners in a clinical setting.
Nothing on this Site should be construed as a substitute for professional medical advice, diagnosis, or treatment; a guarantee of specific results or outcomes; or an endorsement of any specific test, physician, product, or procedure.
Always seek the advice of your physician or other qualified health provider with any questions regarding a medical condition. Never disregard professional medical advice because of something you have read on this website. If you think you may have a medical emergency, call 911 immediately.
6. Age Restriction
Our website and services are intended solely for individuals who are 18 years of age or older. By accessing or using our Site or opting into our communications, you represent and warrant that you are at least 18 years old. If you are a parent or legal guardian seeking services for a minor, you must initiate contact on their behalf and provide appropriate consent as required by applicable law.
We do not knowingly collect personal information from individuals under the age of 18. If you believe we may have collected information from a minor, please contact us immediately at [email protected].
7. Intellectual Property Rights
7.1 Ownership
All content on this Site — including text, graphics, logos, images, videos, audio clips, software, and the overall design — is the exclusive property of Natural Brain Healing or its content licensors and is protected by applicable United States and international intellectual property laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the content on this Site solely for your personal, non-commercial informational purposes. This license does not include the right to copy, reproduce, modify, distribute, sell, or publicly display our content without prior written consent.
7.3 Trademarks
"Natural Brain Healing" and all associated logos, slogans, and service marks are trademarks of Natural Brain Healing. You may not use any of our trademarks or trade names without prior written permission.
8. Third-Party Links and Services
Our Site may contain links to third-party websites or services (including CareCredit financing) that are not owned or controlled by Natural Brain Healing. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites. Accessing third-party sites is entirely at your own risk.
9. Privacy and Data Protection
Your use of our Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Key commitments:
- We collect only the personal data necessary to provide our services;
- We implement industry-standard security measures to protect your data;
- We do NOT sell, rent, share, trade, or transfer your personal data to third parties for marketing purposes;
- We do NOT share phone numbers or SMS consent data with any third party;
You may request access to, correction of, or deletion of your personal data at any time.
10. No Warranties
THE SITE AND ALL CONTENT, SERVICES, AND INFORMATION PROVIDED ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NATURAL BRAIN HEALING MAKES NO WARRANTY THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NATURAL BRAIN HEALING, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES. IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR SERVICES IN THE THREE (3) MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to defend, indemnify, and hold harmless Natural Brain Healing and its officers, directors, employees, agents, and affiliates from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: your use of the Site or services; your violation of any provision of these Terms; your violation of any applicable law or third-party right; or your negligence or willful misconduct.
13. Termination
We reserve the right to suspend or permanently terminate your access to the Site and services, without notice and at our sole discretion, if we determine that you have violated any provision of these Terms, your conduct is harmful to others or our business, or it is required by applicable law. All provisions that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, indemnification, and limitations of liability.
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.
14.2 Jurisdiction
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Ohio. You hereby consent to personal jurisdiction in such courts.
14.3 Informal Resolution
Before initiating any formal legal proceeding, you agree to contact us in good faith at [email protected] to attempt to resolve the dispute informally within thirty (30) days of written notice.
14.4 Waiver of Class Action
TO THE EXTENT PERMITTED BY LAW, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST NATURAL BRAIN HEALING.
15. Accessibility
Natural Brain Healing is committed to ensuring digital accessibility for people with disabilities. If you experience any difficulty accessing our website, please contact us at [email protected] and we will work to provide the information in an accessible format.
16. Electronic Communications Consent
By using our Site and services, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
17. Severability
If any provision of these Terms is found by a court to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions continue in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Natural Brain Healing with respect to your use of the Site and services, and supersede all prior communications, agreements, and understandings relating to the subject matter herein.
19. No Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver is only effective if provided in writing and signed by an authorized representative of Natural Brain Healing.
20. Contact Information
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:
Business Name: Natural Brain Healing
Location: Carrollton, Texas
Email: [email protected]
Phone: +1 (469) 871-7472